Can someone recommend customer relationship management CRM software for small business which would include email calendar contact management and email newsletter marketing?

They have a recommendation engine that ranks CRM solutions and other business tech products based on ratings and reviews from a community of trusted IT professionals.

They also have a cool personalization slider that lets you personalize the results based on the criteria that are most important to YOU.

Vtiger CRM is open source and the code is perfectly customizable - you can make it integrate with almost any desktop application if needed. Needs to be installed on your server, works in Windows/Linux. Main modules are:

- sales force automation

- customer support

- marketing

- inventory

Great tool, although takes quite a bit of programming resources to make it work as you want and need it to (may cost you lots of money). I think it's ideal for medium-sized companies that are looking for custom CRM solutions. You can check their website for details: http://www.vtiger.com

Relenta CRM is completely web-based. It offers a basic range of CRM functions which makes it perfect for small companies and individuals. The key functionality includes:

- contact management

- lead management

- newsletter marketing

- online calendar

- email marketing

The tool has nice and friendly user interface and is very easy to work with. No need to customize or fine-tune anything the system is usable out-of-the-box. If you are a small business or sole proprietor this may be the software you are looking for. Their website is at: http://www.relenta.com

RelationshipLIST - This can be used for Realtors, Lenders, Financial Services professionals, small companies etc..

Description: More than a Contact Management Database; it's a lead generation system. You can define RelationsipList as "Work by Referral". You may have thousand contacts in your database, but it may happen you don't know where you have to focus and from where you can get referrals. Sometimes it may happen contacts are just stored in your database for long lasting, and you get 0 revenue from them. Instead of working with them in proper way may lead you to some transactions.

- Stores your contacts

- Keeps reocord of your all activities

- Keeps reocord of your all transactions

- It can preapre mailings (Letters, Labels and Envelopes)

- Emailing (Send email to every client)

- Reminders

- Synchrnize with Phone or PDA

- Free Data Import and other support

See the website here : http://www.relationshiplist.biz

Also Act is a good crm / contact management tool for small business as well as GoldMine for slightly larger businesses and has a very high end help desk tool that can be purchased as well called HEAT.

First answer by Netnav. Last edit by Ms1717. Contributor trust: 2 [recommend contributor]. Question popularity: 20 [recommend question]